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What Is A Grievance? A General Definition It sounds like an easy question, yet there is often a basic misunderstanding of what exactly constitutes a grievance. Some (especially management) believe that only a violation of a specific article or section of the contract can be the basis for a grievance. This is not true
A grievance is any unjust act, practice, or condition that management has the power to correct. You can and should grieve any unjust act, practice, or condition which management has the power to correct.
Not every problem or complaint may be a grievance. But union representatives should investigate and take seriously all members' problems and complaints. Your investigation may uncover a situation where a complaint that did not seem to be a grievance may in fact lead to one. Also, other solutions may be found to a member's problem without using the grievance procedure.
Union representatives should also look for ways to use the grievance process to build the union by involving members m resolution of problems and complaints.
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