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Duty of Fair Representation
The union, through certification or recognition, is established as the "exclusive" bargaining representative for all employees in the bargaining unit In exchange, the union must fairly represent all employees in the unit, members and non-members alike. This responsibility applies in contract negotiations and in contract administration and enforcement (grievance handling and arbitration). The legal term for this is "duty of fair representation."
The following set of guidelines will help you meet your duty of fair representation:
1. Consider all grievances solely on the merits.
2. Investigate the grievance thoroughly.
3. Process me grievance promptly - do not miss time limits for filing and appealing grievances.
4. Take notes and keep written records.
5. Keep the grievant informed.
6. Treat all members of the bargaining unit me same.
7. Have a valid reason for any action taken on a grievance.
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