Steward's Guide

Click for the chapter below:

• What Is a Grievance?
• Categories of Grievances
• Investigating Grievances
• Writing Grievances
• Presenting Grievances
• Settling Grievances
• Using Soldiarity to Win Grievances
• Defending Disciplinary Cases
• Union Representatives' Legal Rights
• Employee Rights
• Grievance Handlers' Rights and Responsibilities
• Duty of Fair Representation
• Tips for Stewards on Listening, Staying Informed, Insubordination